VMware vCloud Director (vCD) automatically creates a URL for each organisation that is created in vCD. There is a slight bug which does not create the URL properly and will cause the URL that is displayed under Customer | Administration | Settings | General to be incorrect.
For example, if you create an organisation called Customer1, the default URL that is created will be:
This is of course wrong and if you clicked on the link you would see a page similar to this:

So how do we fix this?
Simple, just add cloud into the URL so the new URL will be:
This WILL work but you will have to do this for every new customer and also remember to publish the correct URL.
However, there is a better way, being much more intelligent, amend the system VCD public URL under System | Administration | System Settings | Public Addresses

This will automatically add cloud into all organisation VCD public URLs.